The Passenger Service includes:
 
  • Passenger embarkation and disembarkation service, including the organisation, control and use of the necessary resources to permit access by passengers from the marine terminal or the docks to the passenger vessels and vice-versa.

  • Luggage loading and unloading service, involving the organisation, control and, where necessary, use of the necessary resources for the reception of luggage on land, its identification and loading on board the vessel in the indicated location, as well as the collection of luggage on board the vessel from the indicated locations, transferring it on land and delivering it to each of the passengers.

  • Passenger vehicle loading and unloading service, including the organisation, control and where necessary, the use of the necessary resources to transfer vehicles to and from the dock or parking area and the vessel.

LIST OF FEES

List of fees for passenger services temporarily authorised by the Board on 24 November 2010.

ITEM MAXIMUN FEE
For passenger boarding and disembarkation service and terminal use: Boarding, disembarkation and transit operations 1.55 €/passenger/day
For luggage embarkation and disembarkation service 9.79 €/passenger
Placement and removal of gangways (rental included)

600 €/gangway/day

This price includes any movement or change of deck of the gangways during the ship's call.

Positioning, placement and removal of platforms (rental included)

2,583 €/platform/day

This price will include any movement or change of platform locations during the ship's call.

After 9 hours of the cruise stay at port, a rate of 135 € hour or fraction higher than the applicable rate for boarding, disembarking and transit service of passengers and use of the terminal
Leasing of forklift or means of towing and/or lifting

50 €/hour

(Minimun 3 hours of service)

Forklift driver or means of towing and/or lifting

50 €/hour

(Minimun 3 hours of service)